Terms and Conditions

1. Definitions

  • Training Center: The organization providing training services.

  • Participant / Trainee: Any individual enrolled in a course.

  • Client: An organization or individual purchasing training services.

  • Course: Any training program, workshop, seminar, or certification offered.

2. Enrollment and Registration

  • Enrollment is confirmed only upon receipt of a completed registration form and full or agreed payment.

  • The Training Center reserves the right to accept or reject any application.

  • Participants must meet any stated prerequisites for the selected course.

3. Fees and Payment

  • Course fees are stated exclusive of applicable taxes unless otherwise specified.

  • Full payment is required prior to course commencement unless a written agreement states otherwise.

  • Late payments may result in suspension or cancellation of participation.

4. Cancellations and Refunds

  • Participant Cancellation:

    • More than 14 days before course start: full refund minus administrative fees.

    • 7–14 days before course start: partial refund (up to 50%).

    • Less than 7 days before course start or no-show: no refund.

  • Training Center Cancellation:

    • The Training Center reserves the right to reschedule or cancel courses due to unforeseen circumstances.

    • In such cases, participants may receive a full refund or transfer to an alternative course.

5. Course Changes and Substitutions

  • The Training Center may modify course content, trainers, schedules, or venues when necessary.

  • Participant substitutions are permitted with prior written notice.

6. Attendance and Certification

  • Participants must attend the minimum required hours to qualify for certificates.

  • Certificates are issued based on attendance and/or successful completion of assessments, where applicable.

7. Intellectual Property

  • All course materials, presentations, manuals, and digital content are the intellectual property of the Training Center.

  • Materials may not be copied, recorded, shared, or distributed without prior written consent.

8. Code of Conduct

  • Participants are expected to behave professionally and respectfully.

  • The Training Center reserves the right to remove any participant for misconduct without refund.

9. Confidentiality

  • Participants must not disclose confidential information obtained during training.

  • Any client-specific or proprietary data shared during courses must be treated as confidential.

10. Health, Safety, and Security

  • Participants must comply with all health, safety, and security regulations at training venues.

  • The Training Center is not responsible for personal belongings lost or damaged.

11. Limitation of Liability

  • The Training Center shall not be liable for indirect, incidental, or consequential damages.

  • Total liability, if any, shall not exceed the course fees paid.

12. Force Majeure

  • The Training Center shall not be liable for delays or failure to perform due to events beyond reasonable control, including but not limited to natural disasters, pandemics, or government actions.

13. Data Protection

  • Personal data will be processed in accordance with applicable data protection laws.

  • Participant information will be used solely for training administration and communication.

14. Governing Law and Jurisdiction

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of the applicable jurisdiction.

15. Acceptance of Terms

  • By registering for any course, participants and clients acknowledge that they have read, understood, and agreed to these Terms and Conditions.

The Training Center reserves the right to update these Terms and Conditions at any time.